Contact us

App support — bookings & refunds

Email support@queuepe.in with your booking ID.

Replies within one working day; payment issues prioritised same day, 9 AM – 7 PM IST, Mon–Sat.

Stander payouts & KYC appeals

Email standers@queuepe.in. Include your registered phone number.

Rejected KYC documents can be appealed once — our review team responds within 3 working days.

Grievance redressal

Per our Terms and Privacy Policy, the Grievance Officer can be reached at grievance@queuepe.in.

Acknowledgement within 48 hours; resolution within 30 days as applicable under Indian IT rules.

Partnerships & press